IBF - Intervention Center for Trafficked Women


Lederergasse 35/12-13
1080 Vienna

Telephone: +43.1.796 92 98

Fax: +43.1.796 92 98-21
E-Mail: ibf@lefoe.at


Person to contact

Evelyn Probst


Office hours
Mon, Tue, Fri: 9:00 a.m. – 2:00 p.m.
Thurs: 2:00 p.m. – 7:00 p.m.

Target group

  • Migrant women in situations where they are forced to work in prostitution in Austria by violence, threat, deceit or by others taking advantage of a heightened dependency.
  • Migrant women who have been brought to Austria through arranged marriages and face extreme exploitation in their daily lives.
  • Migrant women trafficked to work in other fields (e.g. in the household) of exploitation or slavery.


Albanian, Amharic, Arabic, Bambara, Bosnian, Bulgarian, Chagga, modern chinese standard language/ Mandarin, Croatian, Czech, Edo, English, Eshan, Farsi, Foula, French, Hungarian, Italian, Kambe, Kunma, Liso, Lunyakole, Mandinka, Markagne,  Ndiago, Nyanja, Pare, Pegeon, Polish, Portuguese,Romanian, Russian, Serbian, Serer, Slovakian, Soninke, Spanish, Swahili, Tagalog, Taita, Toucouleur, Turkish, Visaya, Wolof and Yoruba.


Trafficking in women is

  • when a woman engages in migration on the grounds of deceit and false promises and then finds herself in a coercive situation in the target country
  • when a woman finds herself in a situation where she has no rights and is forced to provide certain services
  • when she is stripped of her dignity, personal or sexual integrity by a husband or employer

At LEFÖ-IBF, this approach focusing on the diversity of the situations of exploitation migrant women experience has been the basis of its work throughout Austria since 1998. The overarching goal at LEFÖ-IBF is to offer supportive services that strengthen and expand the scope of action of women and girls affected by trafficking. This approach is also based on the basic understanding that trafficking not only infringes on women’s rights also on women’s human rights.


LEFÖ-IBF aims to

  • Empowerment of women and girls
  • prevent trafficking in women
  • protect migrant women from violence, exploitation and infringements on their human rights and rights as women
  • protect and provide security for women and girls affected by trafficking
  • empower women in their migration process and offer assistance in putting an end to violent and dependent relationships with the goal of achieving a situation where it is possible to lead a dignified, self-determined life in freedom
  • improve the working and living conditions of migrant women in Austria


  • 24 hours availability for the affected women
  • safe accomodation with socio-cultural assistance
  • psychological, social, health, life counselling and psychotherapy
  • ensuring health and medical care
  • counselling and assistance for residence and work permits
  • accompaniment to police interviews
  • psychosocial counselling in court cases and legal assistance services
  • assistance for women in detention centers presumed trafficked women
  • assistance in accessing German courses, further education and integration offers
  • assistance in finding accomodation and employment
  • Support and counselling for returning in the country of origin in cooperation with other organisations

Legal Information

In the area of trafficking women different laws are being applied. A special role plays the Criminal Code, the Settlement and Residence Act and the Code of Criminal Procedure. But also security police law, civil law and labor law determine the legal framework. More Informationen (pdf, 667 KB)

LEFÖ - IBF is acting on behalf of

Federal Chancellery: women and

the Federal Ministry of the Interior

Process monitoring is sponsored by

Ministry Of Justice

A leaflet gives basic information for women affected by trafficking: leaflet I (pdf, 790 KB), leaflet II (pdf, 1270 KB)

This information for women affected by trafficking is available in different languages English/German (pdf, 749 KB)

LEFÖ: Quality Standards in the field of human trafficking

Trafficking in women and trafficking in human beings is a complex crime and a serious violation of the rights of women or of human rights. Based on this principle, the "Quality standards of a hazard analysis, safe return and reintegration of victims of trafficking in women" were published in 2011 (created by LEFÖ-IBF). The extended and revised 2nd edition can be downloaded here (Quality Standards, pdf 632 KB).

We would like to call to your attention that there is a (German-language) brochure on trafficking in children compiled by the Austrian Federal Ministry for Health, Family and Youth (BMGFJ) on the indicators and risk profiles for identifying victims of trafficking in children.

New Publications on trafficking in women

In the frame of the Project Justice at Last we have the possibility to publish important Publications:


The LEFÖ Intervention Center for Women affected by trafficking implements various projects.

Project: Hidden at Work

Hidden at Work is a European project that aims to prevent labour and sexual exploitation and harassment of women in the (private) work sphere, through online awareness-raising and empowerment strategies, as well as, direct support or referral services to ensure that women know and (can) claim their human and labour rights. Professionals will be trained to detect exploited or harassed women at work, and the project consortium will monitor and advocate for effective implementation of international, EU and national legal instruments to prevent and combat labour and sexual exploitation and harassment.


The project will run for two years, from 1 January 2021 to 31 December 2022, under the coordination of FairWork in the Netherlands and in partnership with La Strada in the Czech Republic, LEFÖ in Austria and La Strada International in the Netherlands.


The project is funded by the Rights, Equality and Citizenship (REC) Programme of the European Commission.

Presentation of the study results from REST

Trafficked  persons´  access  to  long  term  or permanent  residence  is  critical  for  their safety,  stability,  and  future  perspective. This policy paper highlights the findings of the study in the framework of the project REST.


REST Policy Paper (pdf, 574 KB)

Project: REST

REST seeks to strengthen the right to residence and protection of third-country nationals trafficked in Europe, by focusing on the gaps and challenges in their actual access to rights and services. An in-depth analysis of the implementation of the international standards to the national levels, together with national seminars and a guide of promising practices foresees to address the matter of ensuring a long-term protection to victims.


The project will be carried out from August 2019 until March 2021.


REST is coordinated by LEFÖ-IBF and implemented in cooperation with partner-organisations located in other five European countries: Comité Contre l'esclavage Moderne (CCEM) in France, Proyecto Esperanza in Spain, CoMensha in the Netherlands, La Strada Moldova in Moldova and Astra in Serbia.          

The research is partly founded by the Council of Europe. 


More Information about the project (pdf, 321 KB)


The project TOLERANT

“TOLERANT: Transnational network for Employment integration of women victims of trafficking” is a European project aiming to enhance the integration of third country national women victims of trafficking in the labour market in the host countries and the EU in general, through employment support.


The need to implement TOLERANT project emerged from the fact that nearly 16.000 victims of human trafficking were registered in EU between 2013 and 2014, of whom 64% were female victims of sexual exploitation.

Following identification and meeting of the basic needs of victims of trafficking (accomodation, residence permit, etc.), employment appeared to be the most important factor in the process of integration, enabling women to become financially independent and self-sufficient in the long-term.


The project is funded by the Asylum, Migration and Integration Fund (AMIF) of the European Union and will run for 2 years (January 2019 - December 2020).


More Information (pdf, 544 KB)

Justice at last – European action for compensation for victims of crime

Recently the two-year project Justice at last – European action for compensation for victims of crime started, aiming to enhance access to compensation for identified trafficked persons and victims of related crimes. The project is coordinated by La Strada International and implemented in cooperation with partners in Bulgaria (Animus Association), Czech Republic (La Strada), Spain (SicarCAT and Esperanza), Germany (KOK), Austria (LEFO), The Netherlands (FairWork), Ireland (MRCI), Romania (Adpare), Macedonia (Open Gate/La Strada) and Serbia (ASTRA).

This project is partly funded by the European Union’s Justice Program (2014-2020).


Project announcement (pdf, 120 KB)


"Know your rights, claim compensation"

Campaign start for the project Justice at last – European action for compensation for victims of crime: www.justiceatlast.eu

The project aims to enhance access to compensation for trafficked persons and victims of related crimes. For victims of crime, the right to compensation is recognised and well established in EU legislation. Nevertheless, many barriers remain that prevent these victims from actually accessing this right.

This project is partly funded by the European Union’s Justice Program (2014-2020).



COMP.ACT EUROPE (European Action for Compensation for Trafficked Persons)

LEFÖ-IBF is part of the European network COMP.ACT “European Action for Compensation for Trafficked Persons”, which was founded in 2008 and which was financed from December 2009 until December 2012 by the European Union. The project started on the initiative of 13 European NGO’s in 2008 and aims to establish acess to granted compensation for pain, suffering and damages to trafficked persons. COMP.ACT EUROPE released several handbooks and brochures to support the enforcement of compensation claims: One handbook for lawyers, advisory centers and other supporters of trafficked persons, one report about the European situation, which combines several studies and a research frame which can be used as basis for the realisation of further studies. In november 2012 the results could be represented in the Euopean parliament. (COMPACT-Folder, pdf 839,3 KB)

View further information about the project on the homepage of COMP.ACT EUROPE .



In 2011 the survey was published in the book Compensation for Trafficked Persons in Austria (Planitzer, J./Probst, E./Steiner, B./Unterlerchner, B., 2011, OGB VERLAG; ISBN: 978-3-7035-1498-2). The survey was analyzing criminal files and related interviews to illustrate the legal situation of crime victims in Austria. The survey examined the possibilities for compensation in accordance with the Crime Victims’ Act (VOG). Additionally the outcome of several labor law and social law cases was integrated in the research.

Further the working group created a poster on the topic of „Financial Claims of Trafficked Persons“. The poster was also translated into German. With the poster a folder for trafficked women and girls was developed, which gives an overview of the possibilities of compensation and which is available in five languages. The working group meets on a regular basis to exchange information and ideas.



During the project FROM, “Voluntary return of victims of human trafficking”, LEFÖ-IBF developed quality standards for risk assessment and for voluntary and safe return as well as the reintegration of trafficked women. The quality standards which were completed in 2011 are part of the measures taken to prevent revictimization, since they focus on the safety of trafficked women. In continuation of the FROM-project, LEFÖ-IBF started to develop standards for monitoring the return and reintegration of trafficked persons. The interviews of experts during two trips to Moldova and Macedonia during this project served the development of these standards.


Project LUCIA

In cooperation with the Hungarian Baptist Aid the project LUCIA will be carried out from September 2013 till December 2014. The project aims to develop cross border capacity in order to support trafficked women in the border region of Austria and Hungary. In the framework of the project a research will be conducted, which deals with the topic of labour exploitation in the context of trafficking in human beings. Furthermore, for the purpose of sensitising, trainings for experts will be designed and organised. A coordination centre in the West-Trans Danube region will be established that supports trafficked Hungarians in the voluntary return and reintegration. For more information please read the summary of the project (pdf, 457 KB)



The project ENPATES (European NGOs Platform Against Trafficking, Exploitation And Slaveries) aims to create an efficient cooperation network for NGOs which are active in the field of anti-trafficking in Europe. It also wants to systemize information on trafficking in persons and anti-trafficking strategies. LEFÖ-IBF was responsible for the field of current developments and trends in trafficking in women/human trafficking. Over a period of two years (2010-2012) the project was setting up a platform to compile, organize and conduct quantitative and qualitative analyses on anti-trafficking measures, activities, practices and theories.
View more information on the homepage of ENPATES


Qualification in the labor market

In cooperation with UN GIFT the project will be carried out from October 2012 until September 2013. Funded by UNODC the project should support trafficked women in the process of their (re)integration in the Austrian labor market. Partnerships with the private sector are to be established in order to provide trafficked women with long-term employment possibilities. To facilitate the process of starting a job, trafficked women are provided with financial support for a period of six months. Part of the project is to analyze which measures of support are necessary to enable trafficked women to successfully (re)integrate in the labor market.


Fine Tunes

The EU-project Fine Tunes started in 2012 and will be carried out for a period of three years. Apart from the three main partners - International Trade Union Confederation (ITUC), Anti-Slavery International (ASI) and Churches' Commission for Migrations (CCM) - eight further European organizations participate. Fine Tunes aims at expanding cooperation between trade unions and NGOs that work with persons trafficked for purposes of labor exploitation. The project is developing strategies which will help implement a plan of action and further strategies to provide the opportunity to counsel and support larger groups of trafficked persons at the same time. The project will also provide opportunities for the exchange of knowledge and for continued investigations on the phenomenon of labor exploitation.



LEFÖ-IBF is also part of the working group “undocumented work” where members of the Arbeiterkammer (the Austrian chamber of labour), trade unions, NGO’s, migrant-organisations and anti-racist activists work on projects concerning the subject of undocumented work. In 2012 a booklet about undocumented work was developed and finally released in 2013. The booklet is meant to be a practical tool for all persons and organisations which are consulting and supporting undocumented workers and migrants with information concerning labour law and law related to aliens.